Monad Ticketing Forum

Booking Protect Integration

We have a new integration! With

When the integration is set up, if you add tickets for a performance to the basket the option will appear to add refund protection insurance:

and if the customer chooses to add it, and then completes the transaction, it shows up in your Booking Protect Dashboard:

I’ve been sceptical of refund protection insurance for a long time - “why not just have a humane refund policy at the box office, and not make people pay extra for insurance?” - but COVID19 has tipped me over the line into thinking it’s worth doing. In particular, if you or a member of your family tests positive for coronavirus, and you are required to self-isolate, then they will pay out the refund - which I think will be a big help when giving people the confidence to start booking tickets again.

[they don’t pay out if the government bans travel or starts another lockdown]

Get in touch if you’re interested and we will get the right person at Booking Protect to contact you.

This topic was automatically closed 41 days after the last reply. New replies are no longer allowed.