GDPR and internal notes on customers


#1

I don’t know the answer to this:

What does GDPR say about notes generated internally on customers?

If Company X has a database of customer data including both name & address details (which the customer can demand to see) and purchase history (which the customer can demand to see) and notes which includes an opinion “Customer Y is a total wanker, always moaning, don’t give them free stuff, they’re just trying it on”, and Customer Y demands to see their data under the GDPR, do you have to give them the notes?


#2

@Tickettattle says “Yes”.


#3

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