There’s a support ticket I’ve had open for a while, and I’m not sure what to do about it.
Normally, by design, the system automatically applies membership benefits. If you’re a member, you can’t NOT use your membership for a transaction.
But if e.g. membership gives 1 free ticket per show, and you’re making a booking for e.g. a child or a friend, and you plan to go yourself later, then you don’t want to use your membership benefit up on the booking for someone else.
It’s not quite as simple as “just make it optional” though. Having an extra button on the screen is still a cost: there’s one more thing for people to get confused by and have to have explained and to find space for.
So - for this marginal edge case, should we have a way of NOT using your membership benefits on an order? Or should we just tell people to create a new profile when they want to buy a ticket but not as a member?