I’m just going over some feedback about the difficulty of members only pre-sales. There are bits of it that we do well (if you add a membership to your basket it instantly unlocks the products), but if someone who is a member and is not logged in is browsing the site and everything is off sale, they get confused.
The items never get into the basket, so we need a way of communicating “you have to log in to proceed” rather than letting them add the items to the basket and blocking them at checkout if they fail to log in as a member. The problem is that we can’t work that out from the on-sale scheme - you might have a performance that’s on sale to trade or via agencies but not the public, and you don’t want to be announcing that to the public.
Slapping progressively more instruction text in their faces clearly isn’t helping.
@2MFinfo - the discussion will be here =)